In effort to assist those currently in need and trying to figure out how to make ends meet, Ally Bank is taking steps to help. Mortgage and auto loan customers can get up to 120 day deferments on loan payments. They will also be suspending many banking fees for the next 120 days. See below for their statement and contact them for details.
Statement From Ally Bank
With the growing spread of the new coronavirus (COVID-19), we know this is a difficult time for many, and we’re committed to doing what’s right for you. We’re making some changes to support you during this time, and we’re working behind the scenes to find more ways we can make sure you have access to the financial services you need to help you stay healthy and have some peace of mind.
We encourage you to visit ally.com or download our app for 24/7 access. This is an unprecedented situation, and we’re doing everything in our power to help people who have been impacted by COVID-19, but call wait times may be longer than usual.
Here is a summary of updates that we hope will help.
Suspended fees at Ally Bank. For the next 120 days, we’re waiving fees for overdrafts, excessive transactions for savings and money market accounts, and expedited shipping of checks and debit cards. As always, there are no monthly maintenance fees or balance minimums to bank with us. If you have questions, contact us at 1-877-247-2559. We’re here 24/7.
Deferred payments for Ally Auto financing. You can defer your payment for up to 120 days. During this time, finance charges will accrue, but you won’t be charged any late fees. Starting March 20, you’ll be able to log in at […]